Meet the Pack

Seema Jain

Global Director of Experience Strategy & Design

About Seema

I'm passionate solving complex business problems through a human-centered methodology that delivers quantifiable results. I work with clients to create and define a customer- and employee-centric strategy through a creative and collaborative consultative approach, including workshop facilitation, ethnography, user interviews, focus groups, journey mapping, prototyping, ideation, and usability studies. I joined Bluewolf after spending eight years in the insurance industry where I managed a portfolio of global enterprise-level accounts.

Bluewolf embraced my passion for experience design and supported me through the development of an idea into a new service model for our clients

Expertise

Functional Expertise

Sales Effectiveness, Customer Care Effectiveness

Vertical Expertise

Financial Services

Interests

Travel, photography, design, cycling and pilates

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