AI Now™ for Patient Services

Providing information access and affordability to patients    

Bluewolf AI Now™ for Patient Services creates a single digital platform for patients to access support forums and services, including clinical trial enrollment, savings card programs and financial assistance, prior authorization, physician referrals, and benefits investigations. With AI Now, pharmaceutical companies can integrate and exchange data with other service providers, including de-identified patient data, to reinforce omnichannel care management and self-service capabilities. AI Now connects Salesforce Service Cloud with IBM Watson Health for data-driven insights that help improve patient outcomes.

The AI Now™ Advantage

  • Increase adherence to treatment plans and medications
    • Shortens the time between prescription and first dose
  • Unify Data Model for Healthcare
    • Provides continual data exchange to enable transparency and agility
  • Improve efficiency and call center effectiveness
    • Boost patient service center agent productivity
    • Reduce contact center costs
  • Deliver Omnichannel Support
    • Support across all channels, including web, phone, chat, mobile, and social
  • Augmented Intelligence for faster, smarter decision-making
    • Use IBM Watson discovery capabilities with Salesforce Einstein next best-action recommendations

Bluewolf AI Now™ for Patient Services creates a single digital platform for patients to access...

Connect with an Expert

Bluewolf, an IBM Company, is a global consulting agency and proven Salesforce strategic partner that builds digital solutions designed to create results. Now.