An end-to-end digital transformation to meet customer expectations
Customers demand service that goes beyond just meter readings, monthly billing, and service interruption calls. For Energy Service Providers (ESPs) to deliver more value they need a more flexible platform than what on-premise business support systems can offer. Now, ESPs of all sizes can transition onto the cloud with ease and speed. Bluewolf AI Now™ for Energy and Utilities is an industry-specific solution to provide the personalized, value-based experience customers demand across all channels, reduce churn, strengthen retention, and increase revenue with personalized upsell and cross-selling offers, while reducing costs.
The AI Now Advantage– Vlocity Platform provides functionality and process flows designed for the energy industry
Bluewolf, an IBM Company, is a global consulting agency and proven Salesforce strategic partner that builds digital solutions designed to create results. Now.