How Fisher & Paykel Increased Brand Loyalty with Salesforce

21 March, 2017 | 12:00-1:00PM | Salesforce World Tour Sydney


Join Bluewolf during the Salesforce World Tour Sydney to discover how Fisher & Paykel Appliances increased customer satisfaction by 20% in just 30 days using Salesforce Service Cloud and predictive analytics. Rudi Khoury, General Manager, Customer Experience & Sales Operation at Fisher & Paykel Appliances and Gavin Diamond, VP of Sales APAC at Bluewolf, will also uncover why investing in analytics—and paving the way for more intelligent applications—is key to staying competitive and what you can do now to prepare. RSVP today, as space is limited.


  • Tuesday, 21 March from 12:30pm-1:30pm
  • Bluewolf Lounge, International Convention Centre Room E5.2



Gavin Diamond

VP of Sales, Bluewolf APAC

Rudi Khoury

General Manager, Customer Experience & Sales Operations at Fisher & Paykel Appliances

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