Smarter Contact Center for Electronics

Smarter Contact Center for Electronics

A Contact Center that Scales with Your Business

Industry Insight
Service Drives Sales
For the first time in nearly a decade, market forces have overtaken technological advances. Product life cycles are shorter than ever before, making it increasingly important that electronics companies understand customers' needs and expectations.
Smarter Contact Center
Deliver Exceptional Customer Experiences
Leveraging automation, AI, and analytics, a smarter contact center ensures that you can deliver the experiences that customers demand and bring new value to the end consumer.

Customer Stories

Read the Full Story
IBM
How IBM Runs Salesforce
Learn how IBM provides speed and ease to its global customer support across 170 countries.
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Autodesk
Scaling Customer Support With A Virtual Agent
Read how Autodesk cut customer response times by 99%.
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Fisher & Paykel
Building a Seamless Experience at Every Touchpoint
Learn how Fisher & Paykel reimagined their maintenance and repair service to increase customer satisfaction by 20%.
Blog
Reimagine the contact center experience amidst rapid technological growth.
eGuide
Before your contact center is ready to use AI, find out the necessary steps to get the most value out of AI.
Blog
Get your agents the information they need to resolve customer cases quickly and efficiently from within Salesforce Service Cloud.
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