My Pack Story: Gemma Emmett

October 18, 2017

gemma_recruiting_dreamforceNo matter what circumstances you find yourself in, it’s never too late to take the chance to pursue your own happiness. The key is to keep trying until you find what lights your ambition on fire. Keep exploring and keep learning, and one day your very own version of a professional “happily ever after” will show up at the right time and the right place, perhaps, even when you least expect it.

Prior to Bluewolf, what was your familiarity with Salesforce?

I started working with Salesforce by accident in 2008. I was fortunate enough to get a job as a Sales Operations Analyst after relocating to the South of England. During my interview, I was asked if I had ever heard of a program called Salesforce.com. I hadn’t. Within six months, I was a certified Salesforce Admin, and by the end of the year, had become part of a team that was responsible for managing Salesforce for over 700 users worldwide.

What do you do as a Solution Architect?

A Solution Architect wears many hats, supporting customers through the entire Salesforce implementation process. As a senior project resource, I'm ultimately accountable for the design of the overall solution and ensuring its quality is maintained. This means I'm asking questions, visualizing a path to success, and learning as much about my client's business as possible so that I can guide and support the configuration of Salesforce. Salesforce evolves all the time, so I get to play with new technologies and features and am constantly learning about new ways to transform how my clients do business.

What is it about Bluewolf that you appreciate most?

Bluewolf’s company culture has a strong sense of collaboration. From the get-go I felt welcomed. Bluewolf encourages professional development and growth that stay true to an individual’s interests, curiosity, and passions. Leadership takes the time to understand what drives me, to set me up for success. And most rare of all, feedback is seen as a gift and opinions are valued.

Want to learn more about Bluewolf, an IBM Company? Come meet us at Dreamforce ‘17

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