But will the customer experience across those channels be consistent?
Salesforce Service Cloud has made it significantly easier for many companies to integrate channels into a single system. Leading service teams are using this opportunity to ensure that no matter how many different channels a customer uses they have a complete view of that customer’s activity.
Learn why and how leading service teams are:
You will hear from two different customer service experts with decades of experience during this recorded webcast.
Highlights delivered to your inbox:
Bluewolf, an IBM Company, is a global consulting agency and proven Salesforce strategic partner that builds digital solutions designed to create results. Now.