October 2, 2016
Today, Salesforce announced that Bluewolf is the winner of the 2016 Partner Innovation Award in the Communications category for our transformative work with T-Mobile, a national provider of wireless voice, messaging and LTE data services. Salesforce’s annual awards program provides an opportunity to celebrate the successes of Salesforce’s partner community and recognize the incredible contributions partners make to customer innovation. Last year Bluewolf won in the Public Sector category and we are excited to add a new area of awarded work to our expertise.
Salesforce received nearly 200 submissions, and Bluewolf is thrilled to be highlighted for our ongoing partnership with T-Mobile. For the past six years, Bluewolf has worked side by side with T-Mobile on a number of initiatives to drive efficiency and customer engagement.
Bluewolf's work with T-Mobile has included: Salesforce optimization with Sales Cloud, demand generation with Pardot, a custom quote-to-order solution, and a new, streamlined sales process with the new Salesforce Lightning Experience. T-Mobile has proven that investing in Salesforce and cloud strategies yields real business results.
With Bluewolf’s guidance and expertise as a leader in Salesforce and the communications industry, T-Mobile’s user experience for their sales team is more intuitive, and by integrating custom Lightning components, T-Mobile has reduced a complex 120-click process down to just eight clicks. The Lightning solution has created a more seamless experience for customers, and has saved sales reps an average of seven hours per week.
Learn more about this transformation in our T-Mobile success story, and register for T-Mobile’s two sessions at Dreamforce this week as Sr. Manager of Salesforce Operations, Bob Bird, shares key insights and best practices about Salesforce Lightning: