Bluewolf Continues Global Expansion - Acquires leading customer engagement consultancy, Velteo in Australia

Salesforce.com and Bluewolf collaborate on global acquisition to deliver on Australian businesses cloud transformation

NEW YORK, September 10, 2012- Bluewolf, a global consulting firm, today announced the expansion of its operations in Sydney and Melbourne with the strategic acquisition of award-winning Australian leading customer engagement consultancy Velteo. The move will enable Bluewolf to deliver consulting and cloud managed services to a combined portfolio of Australian and global brands who want to take full advantage of delivering global cloud transformation and customer experiences using mobile, social and cloud solutions.

Eric Berridge, Co-founder and Principal said, “Today's businesses are moving at warp speed to penetrate new markets and to engage with customers.  We worked closely with salesforce.com's leadership team to identify Velteo as the ideal candidate to provide global clients with enterprise services. Our global reach assures that we can deploy local teams of consultants that operate under a single umbrella and bring global best practices across cultural and geographic boundaries.”

Bluewolf also announced that Velteo’s co-founder, Jamie Pride, will assume the position of Managing Director, Australia. Prior to running Velteo, Pride held the position of VP Services at salesforce.com and was a partner of Deloitte Australia’s CRM practice. In total, he brings over 18 years industry experience to Bluewolf, having worked for innovative technology companies locally and internationally. Bluewolf’s local presence will be underpinned by the existing Velteo team including co-founder Con Georgiou and Frank Cuiuli. Velteo had grown to become one of the top three strategic salesforce.com partners in Australia and a leader in customer service transformation.

Velteo will be reporting to Bluewolf International General Manager, Sue Goble. Before heading up Bluewolf International, Goble served in Vice President roles at C3, salesforce.com and Siebel Systems. Bluewolf  is one of only three Global Pure Plays vendors in the cloud and salesforce.com market.

According to analyst firm Frost & Sullivan, business agility, increased standardization of IT infrastructure, and the ability to lower overall IT costs are driving the adoption of cloud computing among enterprises in Australia. This is supported by research from analyst firm Telsyte that claims about 35 per cent of Australian enterprises are subscribing to some type of cloud service.

Goble said: “Keeping ahead of the explosive demand for cloud services globally and locally, we felt this was the right time to expand Bluewolf’s presence in Australia. We are also glad to have Jamie leading this move and supporting our teams and customers. He brings an expertise and experience to the table that perfectly matches Bluewolf’s DNA and business culture and will enable us to establish and grow rapidly in this exciting new geography.”

Newly appointed Managing Director, Jamie Pride said: “Australian businesses have clearly demonstrated their appetite to adopt and embed new technologies into their workflows quickly, as they rely on cloud services more than ever to deliver against their bottom line.
“Velteo had a number of approaches and Bluewolf was the obvious choice. Culturally, both companies are extremely well aligned. We have a shared passion and vision for customer engagement enabled by cloud technologies, and we value our people above all else. By becoming Bluewolf Australia, we will be able to cement our position as the preeminent cloud consultancy in the Australian marketplace and can provide our clients with an extended set of services and global reach.”
Bluewolf has been a salesforce.com partner for over 12 years, helping global businesses in the media, financial services, telecommunications, government, healthcare and high tech sectors transition to the cloud.

Bluewolf has just been recognised in the Inc 500|5000 List among this year’s fastest growing American companies. The company boasts a proven track record across global industries with a client portfolio including GSK, Stanley Black and Decker, Gates Corporation and Rolls Royce Motor Cars.  In Australia, Bluewolf will begin its operations serving the existing portfolio of Velteo customers, including Vodafone, Veolia Environmental Services.

About Bluewolf
We make enterprises agile, and unite IT and the business under one mission -- Innovation. As a global agile consultancy, Bluewolf provides services across the customer life cycle, IT resourcing, managed services and training. Trusted by businesses across diverse industries, Bluewolf is translating today's unique business environment into opportunities for growth. With Bluewolf, businesses are able to deliver results that benefit the customer, the workforce, and the bottom line.

For further information, contact:
Shraddha Naik or Dave Goodfellow
Bite Communications
Tel: +612 9377 1111
Email: shraddha.naik@bitecommunications.com
            dave.goodfellow@bitecommunications.com


Bluewolf, an IBM Company, is a global consulting agency and proven Salesforce strategic partner that builds digital solutions designed to create results. Now.