AI Now™ for Salesforce Marketing Cloud
AI Now Social Listening & Personalization analyzes tone, sentiment, and content of customer interactions from social channels and integrated Salesforce clouds to help you dynamically deliver hyper-targeted marketing messages.
AI Now Intelligent Social Customer Care enables authentic, real-time customer engagement with analysis of the tone, sentiment, and content of customers’ interactions from social media channels.
AI Now Intelligent Customer Segmentation helps create targeted audiences using subscriber data and browsing history. Unlock unstructured and response data and segment audiences for deeper personalization and relevancy in campaigning.
AI Now Personalization with Weather Insights integrates real-time weather information into Salesforce, enabling organizations to deliver relevant messaging in the moment.
AI Now Marketing Analytics transforms marketing and campaign data, including campaign or channel responses and conversion and bounce rates, into dashboards for marketing managers to develop strategies that maximize marketing ROI.