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A CIO’s Guide to Customer & Employee Engagement in the Cloud

For enterprise CIOs, competitive advantage is no longer tied to infrastructure scale and efficiency. A new driver has risen to the top: customer and employee engagement. Cloud technology has enabled...
Infographic

The Healthcare Shift From Business To Consumer

  ​ Additional Resources: Get Your Service Team Mobile — Read the Guide To Effective Mobile Business Strategy Capture and Act on Customer’ Social Data — Learn About Social Customer Service...
Case Study

Vodafone Dials Up New Social Service Strategy to Become the Industry Leader

Challenge The Australian telecommunications industry faced major disruption due to rapid smart phone adoption and growth of social media as a channel for customer service and marketing. Vodafone...
Bluewolf TV

Bluewolf | Your Global Consulting Partner

Bluewolf TV

Your Global Consulting Partner | Dreamforce 2014

Others talk about technology. We talk about business outcomes. Talk to us, visit our Dreamforce microsite, or stop by our booth in Moscone West during Dreamforce.  
Bluewolf TV

Stanley Black & Decker's Success Story

See how Bluewolf client Stanley Black & Decker uses salesforce.com to connect their products with their businesses, suppliers, partners and customers.
Datasheet

Producer360 for Insurance

Do you have a holistic view of your producer network? Do you know what relationships to focus your attention and resources on to yield the best results?  Insurance companies have entered a new...
Success Kit

White Paper: Delivering a Frictionless Customer Experience with Service Cloud

  “Consumers are 2X more likely to share their bad customer service experience than to talk about a positive experience.”                             -2012 Global Customer Service Barometer  ...
Webcast

How Outcomes, Not Requirements, Drive Engagement

Projects are driven by people’s perspectives and business outcomes, not the other way around. Join Kat Aumrin, one of Bluewolf’s most innovative project leaders, for a webcast on why shifting your...
White Paper

Insurance in the Cloud: A Customer-Focused Approach to Innovation

  73% will invest more in cloud related initiatives in the coming year Discover how insurance companies are capturing more whitespace, increasing customer engagement, and igniting growth with...

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