Resource Center

Featured Idea

Search Our Assets

Infographic

Current Adoption and Future Outlook of Salesforce Clouds

Salesforce continues to rapidly expand across the enterprise. About 54% of Salesforce customers currently use two or more clouds. To access insights from more than 1,000 Salesforce customers and all...
Infographic

The Healthcare Shift From Business To Consumer

  ​ Additional Resources: Get Your Service Team Mobile — Read the Guide To Effective Mobile Business Strategy Capture and Act on Customer’ Social Data — Learn About Social Customer Service...
Success Kit

A CIO’s Guide to Customer & Employee Engagement in the Cloud

For enterprise CIOs, competitive advantage is no longer tied to infrastructure scale and efficiency. A new driver has risen to the top: customer and employee engagement. Cloud technology has enabled...
Case Study

Vodafone Dials Up New Social Service Strategy to Become the Industry Leader

Challenge The Australian telecommunications industry faced major disruption due to rapid smart phone adoption and growth of social media as a channel for customer service and marketing. Vodafone...
Webcast

How Data Science Plus Prescriptive Insights Drive Sales Performance

Most companies estimate that they analyze only 12% of their data. With Salesforce, companies are collecting massive amounts of information about their customers and prospects, but most don’t know...
Webcast

How to Embrace Omni Channel Customer Service

64% of companies will have 3 or more contact channels integrated with Service Cloud by 2016.  But will the customer experience across those channels be consistent?  Salesforce Service Cloud has...
Webcast

Webcast: How Financial Services Companies Use Salesforce

72% of Salesforce's financial services customers will increase their investments in the coming year.   But what are the best companies doing to drive success?  Watch the webcast hosted by Bluewolf...
Webcast

How the Best Companies Use Salesforce, Insights from 1,000+ Customers

90% say Salesforce is more valuable to their companies today than it was one year ago. But what are the best companies doing? Based on data collected in collaboration with MIT Sloan from over 1,...
Webcast

How The Best Companies Use Salesforce, Insights From 1,000+ Customers

90% say Salesforce is more valuable to their companies today than it was one year ago. But what are the best companies doing? Based on data collected in collaboration with MIT Sloan from over 1,000...
Webcast

How Financial Services Companies Use Salesforce

72% of Salesforce's financial services customers will increase their investments in the coming year.   But what are the best companies doing to drive success? Watch the Bluewolf and Perspecsys ...

Pages

Mobile Application Development