Meet the Pack

Seema Jain

Manager of Customer Experience

About Seema

I'm passionate about finding ways to leverage technology to solve complex business problems that improve the customer and employee experience that deliver tangible quantifiable results. I work with clients to create and define a human-centric strategy to execute on vision and goals through a creative consultative approach, including: workshop facilitation, persona shadowing, user interviews, focus groups, journey mapping, prototyping, ideation and usability studies. I joined Bluewolf after spending eight years in the insurance industry where I managed a portfolio of enterprise-level accounts.

Bluewolf provided me with the opportunity to turn my passions into a career

Expertise

Functional Expertise

Sales Effectiveness, Customer Care Effectiveness

Vertical Expertise

Financial Services

Interests

Travel, photography, design, cycling and pilates

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