Meet the Pack

Gene-Michael Koopman

Sr. Director of Technical Services

About Gene-Michael

I am a graduate of the University of North Florida with a BS in Computer Information Systems, a degree focusing on the technical component of business solutions. This background made CRM solutions a natural choice. I'm passionate about helping people achieve results through technical solutions designed to enable them to work smarter and more confidently. I'm especially interested in the how Analytics presents opportunities based on user context. Contextually appropriate data and function will be the key differentiator in the next phase of business solutions and I can't wait to lead the way.

I chose to work a Bluewolf because I was very impressed with the people I spoke with, and their individual commitments to excellence

Why Bluewolf

The investment in technology is proof of their dedication and forward thinking. I continue to be very excited at the prospect of customers approaching us, asking us to help them improve their processes and use of technology, and then allowing us to guide them to that goal.

Expertise

Functional Expertise

Customer Care Effectiveness, Adoption/Change Management, Social, Technical Consulting, Implementation, Integration/Data, Strategic Consulting

Vertical Expertise

Consumer Services, Financial Services, Public Sector, Hospitality, Media, High Tech

Interests

Spending time with my family, Cycling, and Snowboarding

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