Getting Started
Getting Started
Getting started with a Remote DBA service has never been simpler.
10 Steps to Getting Started 1. A primary and a secondary DBA are introduced to the customer
2. VPN Connectivity is installed and tested
3. Change control processes are reviewed and documented
4. Proscan™ is installed and configured
5. A complete escalation process is developed and documented
6. Security standards are reviewed and documented
7. A complete database audit is performed
8. A Health Check™ document is developed and presented
9. Any recommended modifications are made to the environment
10. Proactive monitoring begins within one hour!
2. VPN Connectivity is installed and tested
3. Change control processes are reviewed and documented
4. Proscan™ is installed and configured
5. A complete escalation process is developed and documented
6. Security standards are reviewed and documented
7. A complete database audit is performed
8. A Health Check™ document is developed and presented
9. Any recommended modifications are made to the environment
10. Proactive monitoring begins within one hour!
Engagement Details
Bluewolf Direct™ is committed to providing our clients with a personalized, customized DBA experience. The first step is to assign and interview a primary and secondary DBA to ensure that you are satisfied with your services provider. We then work with you to define a customer-side escalation process that fits your team’s needs.
Next, a customer health check document is developed as a framework for reviewing the health of the current environment. Your primary DBA will then establish and test the VPN connection and execute the complete database audit. This audit helps Bluewolf Direct develop a list of daily proactive tasks the primary DBA is responsible for completing. When appropriate, Bluewolf Direct will provide an on-site review of the audit with your team. Finally, we begin monitoring 24x7!
How can Bluewolf help your business increase it's overall productivity? Contact us.
Bluewolf brings 24x7 monitoring capabilities into the picture while our business hours are 9 to 5. We have a birds-eye view of the status of our database at any point in time without having to have staff on board.
-Steve Cox, Application Development Manager, PDI, Inc.