Bluewolf - Success. Guaranteed.

CRM

Customer Relationship Management

Bluewolf CRM. Because an off-the-shelf implementation will fit as badly as an off the shelf suit.

Some companies think a CRM implementation will answer all their problems.But smart ones know that the implementer matters as much as the implementation.
The problem is this: About half of all CRM projects fail.  Clients pay big for projects that end up significantly over-budget, behind schedule – or unfit for purpose.  Sometimes all three.

Bluewolf implementations don’t fail.  For one simple reason: our first focus isn’t on getting your signature on a contract.  It’s on understanding the outcomes you need to achieve.  Identifying the resource commitment necessary to support an ongoing, living CRM initiative and then putting in place tangible, verifiable Success Criteria to deliver the outcomes you need.

The difference isn’t one of packaging.  It’s one of substance.  From small business to enterprise, Bluewolf delivers success through a commitment to Agile Frameworks,  ensuring the full life cycle of components necessary for successful CRM roll out in a timely manner that’s structured to deliver rapid functionality and ongoing checks and balances. So roll out remains in sync with your needs and expectations.

In an industry infamous for over promise and under delivery, Bluewolf doesn’t ask for your trust. Our Customer Success GuaranteeTM ensures if we fail to deliver, we feel the pain, not you.  And that in itself is a revolution. Bluewolf has over 1,000 successful CRM implementations under our belt.

Bluewolf has over 1,000 successful CRM implementations under our belt. For the sort of customers who respect quality processes more than airy promises. 

These include:  ADP, DuPont, The Hartford, The Tibet House, The Tribeca Film Festival, FOX, Business Week, and salesforce.com.
Check out our client list.



Bluewolf CRM Solutions

CRM BluePrint: Vendor Mapping and Strategy
Assessment mapping and recommendations Change Management

Salesforce.com Implementations
Whether it’s configuration, development or training, Bluewolf can ensure you leverage salesforce.com to best match your business’ needs.  That’s why Bluewolf is the leading salesforce.com consulting partner.

System Integration
Bluewolf has developed the market’s leading integration tools for salesforce.com, Delivering the simplest, most effective way to integrate other systems with salesforce. Enabling you to extend its benefits into other parts of your business - including accounting, commerce and billing systems. learn more.

Salesforce.com Authorized Training
Bluewolf has been authorized as the official salesforce.com training center in the New York Area.  Our knowledgeable instructors regularly conduct six different classes designed to serve salesforce.com administrators and developers.  learn more.

Change Management
Positive user adoption is key to success of your On Demand implementation.  That’s why Bluewolf Change Management ensures that all users and management groups understand - and buy into - the strategic business reasons behind change. Through our effective approach, your teams will embrace and leverage the full power of your solution.

Training and Adoption
When it comes to adoption, Bluewolf refuse to leave anything to chance. That’s why we have a 5-stage service that ensures comprehensive, sustained end-user adoption of every On Demand implementation.


How can Bluewolf help your business? Please contact us.