Change Management

#1 reason organizations succeed with their technology implementation - they focus on the people.

Change Management is a proactive approach to identifying and managing behavioral and organizational factors that impact the outcome of an initiative. Here at Bluewolf, we believe this to be one of the most important functions of a successful SaaS (Software as a Service) implementation.

In the past approaches to technology implementations had a greater focus on Technology.  Attention was paid to ensuring the technology was right and little effort was dedicated to User Adoption – the key to ensuring benefits realization and ROI. It was assumed that total User Adoption would occur once training was completed but the results showed otherwise. 

Today, SaaS applications are so well built that their implementation requires far less focus on the Technology component and far greater effort on the track that makes them work – User Adoption. Like we say at Bluewolf if no-one is using it what’s the point?


The Bluewolf Change Management Benefits

  • Clearly understand the level of impact that the new system will likely have on end users,
  • Proactively address the potential risks associated with the on demand  deployment and their likely impact
  • Identify any potential user acceptance issues
  • Determine how to best communicate the ‘vision’ for the new system
  • Identify the key messages that will need to be communicated
  • Ensure that the strategic business reasons behind why the on demand solutions is being implemented are fully understood by all user and manager groups



To learn more about Bluewolf Change Management services, contact us.

Technology accounts for only 15% of the problem – managing people through the transition is critical. -A Rating System for Information Technology Investments, North Point Software Venture, Inc. 2000.