Are You Part of the $41B?

Consumers are voting with their dollars, and companies struggling to deliver a consistent and satisfying customer experience are feeling the negative impact—an estimated $41B in lost revenue opportunities*.

There is new pact between customers and their chosen companies: I will continue to give you my business, but in return you must know everything about our relationship.

How are the best companies meeting their customers' rising expectations with Service Cloud?

By making every agent their best agent.