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Bluewolf News
Bluewolf Announces AppealsTrak, a Salesforce Fullforce Certified Solution for Unemployment Insurance

Bluewolf’s Public Sector Accelerator Bolsters Speed, Visibility, and Compliance for the Unemployment Insurance Appeals Process 

 
Bluewolf News
Bluewolf reçoit la certification Master plate-forme de Salesforce Fullforce

Bluewolf possède désormais toutes les certifications Master de Salesforce, qui attestent d'une expertise mondiale et de la capacité à fournir des solutions innovantes dans les domaines de la vente, des services, et des plateformes

 
Bluewolf News
Bluewolf Achieves Salesforce Fullforce Platform Master Designation

Bluewolf Now Holds All Salesforce Master Certifications, Representing Global Expertise to Deliver Innovative Solutions Across Sales, Service, and Platform  

 
Bluewolf News
Salesforce.com Is Bringing Greater Analytics Functionality To Mobile Devices
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Salesforce.com revealed three new capabilities Wednesday that will extend Wave, the CRM giant's recently released cloud analytics platform, to mobile devices.

The upcoming Wave release, set to go live in March, focuses entirely on mobile innovation with features designed specifically for smartphones that allow users to access, integrate and visualize data generated by Salesforce and partner applications, Stephanie Buscemi, senior vice president of Salesforce analytics cloud, told CRN.

 
Bluewolf News
Un monde sans cloud est-il envisageable ?
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Au cours des dernières années, plusieurs technologies ont émergé afin de faciliter la vie des entreprises et ainsi leur permettre de fournir à leurs clients un service de qualité optimale. Que ce soit le cloud, les réseaux sociaux ou les plateformes mobiles, chacun de ces outils a apporté à l’entreprise des bénéfices considérables.

Le cloud en particulier est encore aujourd’hui considéré comme une révolution dans le monde de l’entreprise. Comme toute avancée technologique, elle n’impacte pas que les services informatiques, mais affecte de fait toutes les couches de l’entreprise.

 
Bluewolf News
Salesforce.com's Revamped Partner Program: New Tier Calculations, Training, Annual Fee
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Salesforce.com is revamping its channel program by changing the criteria by which consulting partners qualify for advanced tiers and adding new training levels for specific technologies. The CRM leader is also for the first time implementing an annual program fee it will charge its partners.

Greg Kaplan, chief revenue officer at New York-based Bluewolf, a global Salesforce.com partner, told CRN the program changes represent the kind of innovation Salesforce.com brings to the market.

 
Bluewolf News
Digitaliser la relation client : une question de survie pour les entreprises françaises
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Pour survivre, les entreprises françaises doivent impérativement digitaliser leur relation client, souligne Laurent Dupuytout, directeur général de Bluewolf France, dans les colonnes de L'Usine Digitale. Définition d'objectifs métiers clairs, accompagnement au changement, gestion continue des données… Voici ses conseils pour y parvenir de façon efficace.

 
Bluewolf News
Why companies wrestle with the 360-degree customer view
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Technology has made it possible for companies to collect massive amounts of information about customers -- from location, to social media interactions to buying preferences. Most companies now know they need to have what's known as a 360-degree view of their customers to provide a better, more seamless customer experience. This involves adopting customer experience management best practices to track, oversee and organize every interaction with each customer.

 
Bluewolf News
18 Chief Marketers Who Put the "Excel" in Excellent
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The marketing industry is alight with talent. Creative thinkers, innovators. The Direct Marketing News 2015 Marketing Hall of Femme honorees stand out among that talent as exceptional. This group of extraordinary female marketing chiefs has risen to the apex of the profession as insprirational leaders and champions of customer-centric marketing.

 
Bluewolf News
Marketing in 2015: make the customer experience count
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In the modern, connected world, nearly every company is working towards a digital frontier of meaningful customer experiences across all channels. As we charge into 2015, it’s imperative that marketers realise that the customer journey is an integrated, enduring experience that needs to evolve as the customer interacts with your brand – from in-store, to mobile, online, email, sales and support.

 

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