The Strategic Fundamentals for Sales Cloud course will provide the attendee with a foundational level of understanding that covers many of the aspects of the Salesforce Sales Cloud. It will begin with a look at the Sales Industry and how to implement Salesforce Sales Cloud from a Best Practice perspective. While looking at Solution Design the course will cover Lead Management and Account and Contact Management along with Forecasting and Building a Sales Pipeline. It will also cover Sales Rep Productivity and Reporting enhancements.
The class is designed for those people who want to gain an understanding of how to use the Salesforce Sales Cloud along with the knowledge and insight of how to best implement it.
List of high-level topics covered in the course:
- Industry Knowledge and Concepts
- Implementation Strategies
- Sales Cloud Solution Design
- Campaign, Marketing, and Leads
- Accounts and Contact Management
- Opportunity Management and Forecasting
- Sales Productivity