Join salesforce.com, Bunchball, and Bluewolf to discover the path to becoming customer-obsessed. Learn how to get a 360 degree view of your customer and how the leading innovative social and gamification technologies can help you maximize every customer moment.

Event Info

Day
Thursday, Feb 21

Time
3:30-6:00pm

Place
The Island Hotel
690 Newport Center Dr
Newport Beach
 

FREE for qualified attendees

Agenda

3:30pm Registration
4:00pm Social Customer Service:
              The Path to Becoming Customer-Obsessed
                Bob Furniss, Bluewolf, Customer Care Practice Director
4:30pm Salesforce Marketing Cloud
                Using Social Insight Across Sales, Service & Marketing
               Ben Pruden, salesforce.com, Product Marketing Manager
5:00pm Rising Above the Noise:
              Creating a Community Around Engaging Customer Experiences
                Molly Kittle, Bunchball, VP Digital Strategy
5:30pm Customer Panel
6:00pm Networking Reception
 

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