Telecom Best Practices: Driving Sales Support and Customer Care Success with the Cloud

When: July 14, 2009

Time: 10:00am PST/ 1:00pm EST

Live Interactive Webcast

 

 

Join Bluewolf Managing Director Jolene Chan and Howard Stall of Time Warner Cable as they explain how innovative telecoms are leveraging Web 2.0 innovations to drive efficiencies in sales support and customer care in a lean economy.

 

You’ll also see live solutions, hear from telecom experts and innovators. Simply register now.

 

 

• Learn how to untangle the complexities by automating the MACD processes
• Learn how to gain deeper sales operation efficiencies through simple product bundling
• Discover how to innovate the sales provisioning and qualification process - Time Warner Cable Case Study

 

 

Featuring: 

 

Jolene Chan, Managing Director, Telecom, Bluewolf

 

 

 

Howard Stall, Director of IT, Time Warner Cable, Inc.

 

 

 

Caryn Fried, Senior Consultant,Telecom, Bluewolf

 

 

Founded in 2000, Bluewolf is the leader in agile consulting, focused on helping organizations accelerate marketing, sales and customer care processes, leveraging Software-as-a-Service and Cloud Computing technologies.  Bluewolf is defining a new style of consulting that guarantees success with tangible results.  Bluewolf clients include: Cablevision, Time Warner Cable, Cricket.  Bluewolf is global, customer-focused organization.  For more information, visit www.bluewolf.com.  To view client success stories, visit www.bluewolf.com/tv.  Join the conversation on Bluewolf Twitter and Bluewolf Facebook group.