Manufacturing
Manufacturing
Bluewolf is the leading provider of end-to-end process, training and implementation solutions for manufacturers. We help you solve your most complex problems leveraging the most innovative and proven methods and technologies.
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Bring together SurfControl employees around the world under one CRM Platform.
- Extended CRM visibility to company management in all departments
- Forecast Sales on a global basis
- Measure ROI of its marketing programs
- Deliver global 24/7 "follow the sun" customer service and support
- Instill global best practices for sales, marketing and customer support
Solution
SurfControl selected Bluewolf based on its knowledge, experience, and ability to guarantee a rapid and successful rollout.
- Initial launch in 3 weeks
- Global Go Live for customer service and support on a single day
- Global sales rollout within 21 weeks
- Complete rollout for sales, marketing and customer support within 10 months
Results
SurfControl transitioned from managing its business regionally to an integrated global structure. Strong user adoption and acceptance of Salesforce had delivered significant and rapid tangible benefits to SurfControl's bottom-line
- Global salesforce forecasts and reports generated in real-time, saving over $750k annually in productivity costs
- Billing growth of +24% with 10% less staff in the first quarter of use
- A 9:1 ratio on it marketing programs and investments
- 24/7 Technical support without paying overtime
Select Bluewolf Manufacturing Customers
"The experience, accuracy, and thoughtfulness Bluewolf provided made all the difference in our ability to roll out Salesforce to our sales and marketing departments, across 5 continents, all within 21 weeks."
-Max Rayner, CIO and Executive Vice President of Products and Services, Surf Control
